Q. How much are the items I want are going to cost me to be shipped?
A. The prices quoted include UK shipping anywhere in the UK for items under 2 Kg and Zone 1 for items over 2 Kg.
For a tracked/recorded/signed for option the cost is £1
Heavier items over 2 Kg and up to 25 Kg are shipped by couriers such as DPD, City Link or Parcel Force and all have zonal charges.
The zones are as follows but can vary from courier to courier.
Zone 1. All of England, Wales and the lower part of Scotland are inclusive. This should be all post codes except those quoted in Zone 2 and 3. We can combine a multiple purchases of several items up to 25kgs
We also offer a next working day delivery option (24 hr service) which will cost £4. This only applies to items ordered before 1pm on a working day.
Zone 2. Scottish Highlands and Islands in the following post codes are IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50 and ZE. Total cost of a single item will be £8.50.
Zone 3. Northern Ireland with the following post codes are BT, IM, TR21-25. Total cost of a single item is £11.
Zone 4. Southern Ireland and the Channel Islands all post codes will cost £19 for a single item.
Items weighing over 25Kg will be shipped by parcel courier or pallet. The prices quoted are for Zone 1 only. Other zones please check the shipping cost before purchasing.
We apologise for the varying courier rates but although Royal Mail is restricted by Government Charter to deliver anywhere in the UK for the same price the courier companies can set their own economic rates to deliver to the outlying areas of the UK.
We will also ship the item anywhere in the world covered by Royal Mail International Signed For. Although expensive this is a quick, efficient way of posting and gives full PayPal protection to the buyer and seller. Using a cheaper method could be unreliable and not give the PayPal protection so we do not offer it. Sorry.
Q. Can I collect from you Ruislip distribution centre.
A. Yes you can. You will need to telephone our sales office on 020 8201 0588 to arrange. We can proccess your credit card payments securely over the telephone or you can pay cash on collection. (there are no credit card processing facilities at the warehouse)
PLEASE NOTE - THIS IS NOT A SHOP OR RETAIL UNIT - WAREHOUSE COLLECTIONS NEED TO BE PRE-ARRANGED. THERE ARE NO FACILITIES TO SERVE CUSTOMERS WHO TURN UP UNANNOUNCED
Q. I have an order for a lot of items in my shopping cart but your postage calculator does not give me a quote?
A. This will either because the weight or the volume have gone over the limit for normal couriers. If you leave these items in your basket and contact us we will give a quote for a pallet service to your post code.